Integrating usage information into quality function deployment for further PSS development
نویسندگان
چکیده
منابع مشابه
Quality function deployment: Integrating comprehensive matrix and SWOT analysis for effective decision making
In this ever-changing business scenario, the manufacturing product industries have to be in position to rec-ognize the ever changing pulse and demands of the market. Customer satisfaction and quality management has become a strategic issue for companies in the new millennium. Quality Function Deployment (QFD) lit-erature suggests that building up the House of Quality (HoQ) is not a difficult ta...
متن کاملInformation Quality Function Deployment
This research maps the information quality (IQ) process and finds that the control constituent of the process comprises two types of factors: IQ dimensions and IQ indicators. The later forms an information performance measure known as ‘information orientation’ that measures the capability of an organisation to effectively manage and use information. It stressed that the consistency between the ...
متن کاملIntegrating Kano's Model into Quality Function Deployment to Facilitate Decision Analysis for Service Quality
The service quality is critical issue for production and operation organizations. Quality function development has been successfully applied in a number of fields. However, little study has been done in the integrated approach involving Kano's model and quality function development of evaluating service quality for the mobile phones of various brands. This study attempts to evaluate service qua...
متن کاملquality function deployment: integrating comprehensive matrix and swot analysis for effective decision making
in this ever-changing business scenario, the manufacturing product industries have to be in position to rec-ognize the ever changing pulse and demands of the market. customer satisfaction and quality management has become a strategic issue for companies in the new millennium. quality function deployment (qfd) lit-erature suggests that building up the house of quality (hoq) is not a difficult ta...
متن کاملAi-supported Quality Function Deployment Abstract| Manual Quality Function Deployment
(QFD) tools are limited in their use and their reuse. Computational tools can alleviate these limitations. In addition, Artiicial Intelligence (AI) tools can further enhance the functionality of QFD tools. A graph-based information representation is proposed as the basis for integrating various QFD and AI tools. An architecture of a computational QFD (CQFD) tool based on the graph-based mod-eli...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Procedia CIRP
سال: 2018
ISSN: 2212-8271
DOI: 10.1016/j.procir.2018.03.323